Aaron Knight

I am Aaron Knight and I help brands Engage True Fans One Connection at a Time

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Aaron Knight brings unique perspective to challenges and problems witha  strong belief that anything is possible. It is all according to how much work and resources that we are willing to put in. No matter the problem Aaron can and will discover the solution. Aaron Knight is not afraid to roll up his sleeves and dig in and get dirty, because the solution may be easier to see from the bottom looking up than it is looking down from the top.

Lead Ice Machine Tech, Project Manager, Operations, Parts, Billing, Dispatch at Restaurant Equipment Service

January 2007 - August 2011

As a lead service technician I use my mechanical and problem solving skills to repair a customer’s equipment issues and train other technicians on proper diagnosis techniques. While serving as a project manager kept detailed records to insure that all materials and labor cost were documented resulting in a increase of profitability of job. When needed to serve in the capacity of the operations assistant manager I effectively increased the other office staff’s performance by verbally communicating between the departments of the company resulting in a 25% increase in service calls completed during that time period.

Parts Manager at Sunlow Inc

September 2005 - November 2006

Using my vast knowledge of Hoshizaki's equipment I was able to minimize equipment down time by providing all of the parts necessary for repairs. Created stocking parts packages for service companies increasing first trip repairs. Maximized every customer service opportunity resulting in the highest parts sales in the company's 50 year history. At the end of 1 year I increased parts sales 56% and profit 22%.

Service Manager at Atlanta Refrigeration

January 2005 - August 2005

Managed the cooking equipment side of the company In charge of scheduling the technicians days and ordering parts to get jobs complete as well as all other service issues. Refined policy and procedure to decrease down time and increase technician efficiency and maximize customer service. Trained technicians on proper diagnosis of restaurant equipment.

Aircraft Mechanic at United States Air Force

January 2003 - December 2004

Helped maintain McChord AFB's fleet of C-17 aircraft totaling more than 10.7 billion dollars. Created training program for aircraft parts accountability Initiated the program and established 100% accountability. Designed a computer database to track vehicle usage and maintenance for a 99% reliability rate. Set up remote dispatch operation to handle scheduling of personnel, parts accountability, and personnel transport during runway maintenance maintaining a seamless operation. Honorable Discharge

Service Technician at Adcox Service Inc

January 1999 - January 2003

Headed up install team to install ice machines on time and on budget. Qualified service technician on all ice machine manufactures resulting in low call back ratio. Qualified service technician on most cooking equipment allowing customers to get back to business in a timely manner.

Operations/Community Manager at TwinBear Management

August 2011

Content creation Social media marketing Events and event planning Public relations Customer relations Communications/marketing strategy Analysis of social data Business development

DeVry University

2009 – 2011

a Bachelors

Phoenix University

2008 – 2009

Associates

Concentration: Business Management

U.S. Air Force

Golf, Outdoors, Social Media, Online Marketing, Data Analysis, Business Strategy, Economic Development, Building a better world for our children.